Archive for December 2017

How to share event logs in case of a computer issue

Sometimes event logs become Critical in finding the root cause of the issue. Here is what you need to do to send the event logs to us if asked.
  •  Right-Click Start button and Select Run(Alternatively Press Windows key+R) to open Run.
  • Type in eventvwr.msc and Press Enter.
  • This opens EventViewerr. Expand Windows logs.
  • Now depending on the type of the issue, we might have asked you for
    • System Logs
    • Applications logs
    • Both.
  • Follow the steps below to share the event logs with us(Taking an example of System logs)
  • Right Click System Logs and select Save all events as..
  • Select Desktop or any other desired folder.
  • Repeat the steps if asked for application logs.
  • Open Onedrive.live.com and Select Upload>Files.
  • Select the files saved earlier. Let it(them) upload.
  • Right click the uploaded file(s) in the Onedrive interface and click share.
  • Click get a link in the new popup and copy that link.
  • Paste that in the reply of Microsoft community.

[December Updates] Microsoft releases cumulative updates for Windows 10 versions.

Microsoft, as usual on patch Tuesday has shipped cumulative updates to each product and Windows 10 is no special. Microsoft released a number of updates that fix a significant number of bugs to the OS. Let us discuss in detail:

Windows 10 v1709 Build 16299

Windows 10 version 1709 aka Fall Creators update release has got its third cumulative update. The details are here:
KB Number: KB4054517
Build Jump: 16299.98 to 16299.125
Bug Fixes:

  • Updates Internet Explorer’s default visibility for the button that launches Microsoft Edge.
  • Addresses issue where Windows Defender Device Guard and Application Control block some applications from running, even in Audit-Only Enforcement Mode.
  • Addresses issue to reset PLC bit on U0/U3 transitions.
  • Addresses issue with personalized Bluetooth devices that don't support bonding.
  • Addresses issue where the touch keyboard doesn’t support the standard layout for 88 languages.
  • Addresses issue where the touch keyboard for a third-party Input Method Editor (IME) has no IME ON/OFF key.
  • Addresses additional issues with updated time zone information.
  • Addresses issue where, when using System Center Virtual Machine Manager (VMM), the user can't copy or clone virtual machines (VM). The error message is "0x80070057- Invalid parameter". This issue affects the VMM UI and PowerShell scripts used for VM cloning and copying.
  • Security updates to the Microsoft Scripting Engine, Microsoft Edge, and Windows Server.

Download:
Known Issues:


  • No Known issues.

Windows 10 v1703 Build 15063

Windows 10 version 1703 aka Creators update release has got another Cumulative update. The details are here:
KB Number: KB4053580
Build Jump: 15063.786
Bug Fixes:

  • Updates Internet Explorer’s default visibility for the button that launches Microsoft Edge.
  • Addresses issue where users of SQL Server Reporting Services may not be able to use the scrollbar in a drop-down list.
  • Addresses issue that caused Windows Pro devices on the Current Branch for Business (CBB) to upgrade unexpectedly.
  • Addresses issue where applications may stop responding for customers who have internet or web proxies enabled using PAC script configurations. This is a result of a reentrancy deadlock in WinHTTP.dll. This can result in the following:
  • Microsoft Outlook can't connect to Microsoft Office365.
  • Internet Explorer and Microsoft Edge can't render any content (including local computer content, local network content, or web content).
  • Cisco Jabber stops responding, which blocks messaging and telephony features.
  • Any application or service that relies on WinHTTP is affected.
  • Addresses additional issues with updated time zone information.
  • Security updates to the Microsoft Scripting Engine, Microsoft Edge, and Windows Server.

Download:
Known Issues:
  • No Known issues.

Windows 10 v1607 Build 14393

Windows 10 version 1607 aka Anniversary update has got another Cumulative update. The details are here:
KB Number:KB4053579
Build Jump:14393.1884
Bug Fixes:

  • Addresses issue where users of SQL Server Reporting Services may not be able to use the scrollbar in a drop-down list.
  • Addresses additional issues with updated time zone information.
  • Addresses issue where, after you install KB4041688, KB4052231, or KB4048953, the error "CDPUserSvc_XXXX has stopped working" appears. Additionally, this resolves the logging of Event ID 1000 in the Application event log. It notes that svchost.exe_CDPUserSvc_XXXX stopped working and the faulting module name is "cdp.dll".
  • Security updates to the Microsoft Scripting Engine and Microsoft Edge.

Download:
Known Issues:
  • No known issues.
See also:
[FIX] Windows update says undoing changes after/before restart
Reset Windows updates

That is all for now. Feel free to get assistance if you need...

New Cumulative update and a servicing stack update for Windows 10 version 1709 now available

After releasing Fall Creators update to the public on 17th October, Microsoft released two cumulative updates to resolve Issues with the public build namely 16299.15 and 16299.64 released the last Patch Tuesday. As Microsoft has already announced two cumulative updates per month for a particular build, 16299 is no different.
Microsoft has released KB4051963 for Windows 10 version 1709, that brings the build number to 16299.98. The list of fixes is pretty long which is as under:

  •  Addressed a script-related issue that caused Internet Explorer to stop working in some cases.
  • Addressed issue with the Input Method Editor’s (IME) text input window for Internet Explorer.
  • Addressed issue with rendering a graphics element in Internet Explorer.
  • Addressed issue with form submissions in Internet Explorer.
  • Addressed issue where the Location-hash is lost when navigating back if you previously navigated to an invalid URL.
  • Addressed issue where applications may stop responding for customers who have internet or web proxies enabled using PAC script configurations. This is a result of a reentrancy deadlock in WinHTTP.dll. This can result in the following:
  • Microsoft Outlook cannot connect to Microsoft Office365.
  • Internet Explorer and Microsoft Edge cannot successfully render any content (including local computer content, local network content, or web content).
  • Cisco Jabber stops responding, which blocks messaging and telephony features.
  • Any application or service that relies on WinHTTP is impacted.
  • Addressed a performance regression when users run full-screen Microsoft DirectX 9 games and applications.
  • Addressed issue that prevents Forza Motorsport 7 and Forza Horizon 3 from running on some high-end gaming laptop configurations.
  • Addressed issue where user selections for Feedback Frequency in Settings > Privacy > Feedback & diagnostics aren't saved.
  • Addressed issue where RNDIS5 networking devices don't get a valid IP address or don't show network connectivity. If the issue continues after installing the update, you may need to uninstall and reinstall your Remote NDIS network adapter using Device Manager.
  • Addressed issue where if a user manually changes the system's time zone and doesn't log off or restart, the new time doesn't display on the Lockscreen clock.
  • Addressed issue that impacted some Epson SIDM (Dot Matrix) and TM (POS) printers, which were failing to print on x86 and x64-based systems. This issue affects KB4048955.
Source:
https://support.microsoft.com/en-us/help/4051963/windows-10-update-kb4051963

Download

Running windows update once should automatically install this update. You can also use these direct download links:
A new Servicing Stack update is also available for Windows 10 version 1709. For those who do not know, servicing stack update improves Windows update Installation experience under the hood.
There is no changelog for this, and you can download the update from the following links:
Also See:
Windows Undoing changes before or after restart
Reset Windows update in Windows
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